Before we created bSafe anti-scam, we have had the gut-wrenching experience of being remotely accessed.
Our passwords were stolen from a hacked website and a scammer was able to hijack our desktop systems using the popular TeamViewer application.
We didn’t do anything particularly wrong.
By the time we realised they had been on the computer for over 40 minutes checking for saved passwords. They had opened banking websites, PayPal, email sites, our documents and pictures folders. We literally have no idea how much data they stole.
The cost to recovery was huge, all of our systems had to be wiped clean and checked over with a fine-tooth comb to make sure there were no backdoor entrances created for them to get back in.
We had to start from scratch including new credit cards and alerting the bank, PayPal etc. as well as changing every single password we could remember. An absolute nightmare and very costly.